Frequently asked questions
Do you have questions? Don't worry, our experts have the answers.
Operating System Requirements & Compatibility
Windows 10 and 11 | MacOS Catalina 10.15 or newer | Android 10 or newer | iOS (iPhone and iPad) 13 or newer.
Is there a minimum period?
There's no lock in. Worry free licences provided are on a monthly plan.
How cybersafe will I be?
Trend protects more than 500 million endpoints globally but no level of protection is invulnerable, attackers are relentless. Using security tools (like Worry Free), and practicing good hygiene is a great step forward.
Which Trend Micro Worry Free licence do I get?
EscapeNet Worry Free for Home includes the Trend Micro Worry Free Services Standard licence. Please see the
datasheet for specific features.
How do I install it?
After you place an order with us, an invitation email will be sent from the Trend Micro platform, with a link to download and run the cloud installer app. It'll come pre-configured with our baseline security policies, ready for you to set and forget; or enhance your security configuration in the Worry Free web dashboard.