All networks and systems are operating normally.
PMINC000270320250500 MAINTENANCE NOTIFICATION - PLANNED - EMERGENCY
Location: Century Engineering Co Space
Event Start Time: 00:00 (am) Thursday 27th March 2025 (ACDT)
Event End Time: 20:00 (pm) Friday 28th March 2025 (ACDT)
Services Affected: All Services
Purpose of Maintenance: Firmware Upgrade
The gigcity switch at Century Engineering has not recovered after the reboot during the planned maintenance. A request to power cycle the device has been made, after which a technician will be dispatched if required. Further updates will be provided as more information becomes available.
2025-03-25 07:50 - The device has recovered. Additional works will need to be undertaken on this device to upgrade it.
2025-03-25 14:30 - The device at century will be off-line tomorrow 28th March between 1500-1800 (pm) for emergency maintenance works. A further update will be provided on completion.
2025-03-25 18:30 - Engineer is still on-site attending to the device upgrade. Next update 21:00
STATUS: CLOSED
PMINC0002703202500 - MAINTENANCE NOTIFICATION - PLANNED
Event Start Time: 00:00 (am) Thursday 27th March 2025 (ACDT)
Event End Time: 05:00 (am) Thursday 27th March 2025 (ACDT)
Services Affected: All Services
Purpose of Maintenance: Firmware Upgrade
A firmware update is required to some devices across the network. A 10 minute interruption for each precinct and general instability will be experienced during the window.
If services have not restored after the outage, please try power cycling your router (do not factory reset) and waiting a few minutes.
No further updates will be provided unless extended impact is experienced. Please contact us on 1300 135 235 should you have services which are affected after the outage window.
STATUS: CLOSED
INC000240320251800
Location: Victoria/Tasmania
Affected Services: nbn services
Event Start Time: 18:00pm Monday 24th March 2025 (AEST)
Event End Time: 01:00am Tuesday 25th March 2025(AEST)
Incident Description: We have detected an issue with nbn services on bng3-mel. Customers may have experienced a few brief periods of no connectivity during these anomalies. Engineers are preparing replacement equipment to swap at midnight, or beforehand should the device fail again.
Status: CLOSED
PMINC0002003202500 - MAINTENANCE NOTIFICATION - PLANNED - EMERGENCY
Location: YourDC - Edinburgh Parks, YourDC - Hawthorn, Lot Fourteen
Event Start Time: 00:00 (am) Thursday 20th March 2025 (ACDT)
Event End Time: 02:00 (am) Thursday 20th March 2025 (ACDT)
Services Affected: All Services
Purpose of Maintenance: Firmware Upgrade
An emergency window is required to update firmware to resolve a network issue. A 10 minute interruption and general instability will be experienced during the window.
If services have not restored after the outage, please try power cycling your router (do not factory reset) and waiting a few minutes.
No further updates will be provided unless extended impact is experienced.
STATUS: CLOSED
