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To get the best performance from your EscapeNet internet service it's important your router or home gateway device is connected correctly.
Open the web browser and type the IP address of the device in the address bar (default is 192.168.1.1; you can check it on the bottom label of the device). Press Enter.
Type the username and password in the login page, the default username and password are both admin. Click OK to log in to the device.
In the left-sidebar menu, selection Operation Mode -> DSL Modem Router Mode. The router will reboot momentarily.
Once rebooted, go to Network -> WAN Settings, select Add New.
Select DSL Modulation Type VDSL. Then WAN Service Setup to Dynamic IP, ensure 'Enable IPv4' is enabled and press Save.
Your router is now correctly configured and you should have internet acess.