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To get the best performance from your EscapeNet internet service it's important your router or home gateway device is connected correctly.
An incorrectly connected router may work initially; but will result in drop-outs, slower speeds and devices that can't connect to the internet.
If you're having to reboot your router often, now's a good time to check it out.
From your web browser of choice, visit http://192.169.0.1 and when prompted enter the default username as admin and password as admin. If you have previously changed these, enter the correct login details now.
From the Tabs across the top, select the Advanced Tab. Then in the left-sidebar menu, selection Operation Mode where Wireless Router Mode should be selected.
If you see Wireless Router Mode that's great, you've completed the checklist.
If Wireless Router Mode is not already selected, correct your setup by following the TP-Link NBN-EWAN quick setup guide.
An incorrectly connected router may work initially; but will result in drop-outs, slower speeds and devices that can't connect to the internet.
If you're having to reboot your router often, now's a good time to check it out.
From your web browser of choice, visit http://192.169.0.1 and when prompted enter the default username as admin and password as admin. If you have previously changed these, enter the correct login details now.
From the Tabs across the top, select the Advanced Tab. Then in the left-sidebar menu, selection Operation Mode where DSL Modem Router Mode should be selected.
If you see DSL Modem Router Mode that's great, you've completed the checklist.
If DSL Modem Router Mode is not already selected, correct your setup by following the TP-Link NBN-VDSL quick setup guide.