3g Mobile Broadband FAQ

Our relentless desire for connectivity has driven great advances in radio technology. Our mobile broadband plans ensure you stay connected.


EscapeNet Broadband ADSL

What is 3g?

3g refers to the third generation of mobile technology. With 3g, data can be simulataneously transferred across the network as speeds faster than ever before.


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EscapeNet Broadband ADSL

Will I get coverage in my home?

Coverage is always being improved, so please check our coverage maps to get the latest coverage results specific to you.


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EscapeNet Broadband ADSL

What is the maximum speed I can obtain?

The network currently handles speeds up to 7.2Mbit/s at many locations across the country.

Speeds quoted are theoretical maximum and may vary due to many factors, in particular you need to consider the maximum speed supported by your hardware. Our HUAWEI E160E Model USB Stick has a maximum connection speed of 3.6Mbit/s whilst the Alcatel supports 7.2Mbit/s.


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EscapeNet Broadband ADSL

How much is excess data?

Excess data rate depends on your plan, you can check the rate for your wireless plans or contact our friendly support team if you need help recovering your credentials.


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EscapeNet Broadband ADSL

How do I check my usage?

All usage information and more is available online through MyAccount, alternatively contact our friendly support team for assistance.


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EscapeNet Broadband ADSL

Is 3G a replacement to fixed line internet connection?

3G is a fantastic compliment to an ADSL or fibre service, however should not be thought of as a replacement of these fixed line equivalents. 3G Mobile broadband's main position in the market place is to provide mobility. Fixed line connections will always remain more responsive, sustainable and far more suited to larger data quota needs.


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EscapeNet Broadband ADSL

Will EscapeNet be able to provide 4G?

We are investigating ways that we can bring 4G to our mobile broadband service. It is worth noting that 4G is currently at its infancy and is only available in very limited areas.
The availability will be limited by hardware and coverage.


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EscapeNet Broadband ADSL

Can I use mobile broadband with my ipad/tablet?

Yes, there are to ways we can accommodate access to your tablet, either by using a personal hotspot or by inserting the sim directly into the table (if supported).

The hotspot option provides the greatest flexibility and performance in that you can simultaneously use multiple devices at the same time and you can position the device in a location with best reception.


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EscapeNet Broadband ADSL

Can I bring my own (BYO) hardware?

Yes as long as the correct bands (900Mhz/2100Mhz) are available and you can configure the APN and dialled number.


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EscapeNet Broadband ADSL

Will the HUAWEI E160E USB Stick work on my PC?

The E160E works on Windows 2000 SP4, XP SP2, Vista, 7 and Mac OSX 10.4 and 10.5 with latest updades.


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EscapeNet Broadband ADSL

What hardware does EscapeNet use for 3G?

We use the HUAWEI E160E HSDPA USB Stick which operates in GSM/GRPS 850/900/1800/1900MHz and HSDPA 2100/900MHz.


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