EscapeNet Basic SMTP and Firewall Filtering

The EscapeNet firewall controls allow you to adjust some bonus EscapeNet features that we provide for you in order to help protect your computer or network.

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How does this affect me?

In most cases this will simply serve as an extra level of protection in addition to any other methods you are using to keep your connection/network secure.
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Why are you blocking my access?

Access is blocked to ports that are commonly used for remote attacks, thus providing a level of protection to the end user. In the most part the ports that are blocked are never used for legitimate traffic.
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My business requires unfiltered access

Filtering can be turned off through My Account on our website or directly at https://www.esc.net.au/myaccount/common/firewall.php?m=adsl.
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Will my mail server continue to work?

No, you will need to disable, at a minimum, the SMTP part of the EscapeNet firewall.
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Will this affect my game?

Most games will not use ports that are blocked by our basic filter.
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Do I still need a firewall?

The port filtering is only a basic security measure, a firewall is a lot more comprehensive. We suggest you invest in the EscapeNet Internet Security Suite.
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Program X stopped working, what now?

Check if the program is question is using one of the blocked ports, if so try and configure the program to use a different port number, or use the control panel to disable the firewall.
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I use webmail to access my email?

Yes you can as webmail does not work on any of the affected ports.
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How do I alter the settings for this filter?

Filter settings can be altered in the 'My Account' section of the EscapeNet website, or directly at http://www.esc.net.au/myaccount/common/firewall.php?m=adsl.
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What ports are affected by this change?

Inbound

  • tcp 25
  • 135
  • 137
  • 138
  • 139
  • 445
  • 593
  • 707
  • 4444
  • 8080
  • 3128

Outbound

  • 135
  • 137
  • 138
  • 139
  • 445
  • 593
  • 707
  • 4444

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Are any other ports filtered or affected by this?

No. Only the ports listed above are affected.
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I use email across our VPN, will this affect me?

No, so long as the traffic that you are sending is passing over the vpn link, none of these firewall settings will affect you.
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I run my own mail server, how can I bypass your settings?

Disable the filter, or get your mail server to relay through ours.
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