BPAY

BPAY is an electronic bill payment service offered by Australia's leading banks, building societies and credit unions as a core feature of Internet and phone banking. BPAY gives you the option of paying your bills at any time, day or night, on any day of the year, saving you time and reducing the hassle of paying bills.

No, BPAY requires you to make each payment manually. Some banks allow you to setup recurring payments using BPAY, however this will only pay a fixed amount each month, so if your account varies, you will not be paying the correct amount. Even if you set your internet banking account on a recurring payment, we will still treat it as a manual payment, and you will not get the benefits of AutoPay.

To make a BPAY payment, please follow these simple steps.

Register for Internet or phone banking at your financial institution.

Look for the distinctive BPAY logo on your bills.

Log onto your Internet banking service or call your phone banking service.

Enter EscapeNet's Biller Code (78089) and your Reference Number

Listen for the success message and record your receipt number

And as simple as that your bill is now paid.

Your BPAY reference number is your account number. If you are unsure of your BPAY reference number it can be found at the both the bottom, and top of your invoice. If you don't have a copy of your invoice please feel free to contact one of our friendly staff.

If you are having trouble paying your invoices with BPAY please make sure that you are entering the correct BPAY reference number located at the bottom of your invoice. For any other payment problems please contact one of our friendly staff.

Please be aware that BPAY payments can take up to 4 days to process, so if your account appears to be outstanding it may be due to the time taken to process the payment.

Your invoice might still appear to be outstanding if you have entered incorrect BPAY payment details. Please make sure you are using the correct BPAY reference number when making payments to ensure all invoices are paid off correctly.

Also be aware that BPAY payments can take up to 4 days to process, so if your account appears to be outstanding it may due to the time taken to process the payment.
If you believe you have paid off an invoice that is showing as outstanding on your account please contact one of our friendly staff.

The method of payment you have selected on your account will not change how invoices are sent out. So, If you have selected to pay by BPAY, you have the option of having your invoices either posted out, or emailed to your designated email address. If you wish to change this you can do so by contacting one of our friendly staff.

Please note, all invoices are e-mailed out in PDF format.