The time has come to transition our Australia Broadband brand to our parent brand EscapeNet. It will allow us to simplify operations and offer new and consistent services across our customer base.
You will soon gain access to features and technologies currently available to EscapeNet customers.
EscapeNet Pty Ltd is the legal entity that has been providing your services to date.
We are a South Australian company that has been providing leading edge communications across Australia for almost 30 years.
EscapeNet is a licenced carrier, connecting homes, business and government organisations.
As a full service telco, EscapeNet offers a comprehensive range of access technologies including NBN, Opticomm, mobile phones, mobile broadband, fibre optic services and more.
The transition to our EscapeNet brand will not disrupt the infrastructure or technology that you rely on. Your services will not be impacted, plan prices will remain unchanged and no additional action is required.
You may rest assured that there will be no downtime to your services during this transition.
There is no change to your monthly plan fee, billing cycle or Account ID.
Your BPAY biller code will soon change and we’ll advise you about this. For now please continue to use the same biller code that you’ve previously used (stated on your tax invoice).
The only change you should expect is that your credit card or bank statement will now reflect "EscapeNet" instead of "Aust.Broadband".
