why choose EscapeNet?
Established in 1995, longevity and commitment to our business and customers is testament to our desire to make the internet work for all
our customers so that they get the full benefit from our products and enjoy the internet as much as we do.
The business was established because our CEO had a passion for the Internet and the ability for this medium to expand ones knowledge, freedom and horizons.
EscapeNet is a local Australian company who you can trust to provide these services.
Your satisfaction is important to us!
100% Australian Support
Our support is run internally so the person who answers the call is located in Australia and works for EscapeNet. This provides you with quality support, that is efficient, easy to understand and does not waste your time. Our hold time is less than 90 seconds for more than 80% of our calls.
Locally owned since 1995
We are a local business and have provided employment for Australians over the last 16 years. We pride ourselves on being Australian and helping other Australians connect to the world through our services. Longevity and commitment to our business and customers is testament to our desire to make telecommunications easy for all our customers.
We have the widest variety of payment options
available. We take pride in the fact that we do not charge any credit card surcharges.
Proactive Connection SecurityWe actively protect you against some of the most common threats on the internet, via a basic firewall on your ADSL service.
Children are an important part of our life; we must protect them from undesirables! We have collated information that will assist you when making decisions about the use of the internet and the safety of your children.
fast, friendly & free support
We are in the business of providing you with an excellent service backed with support that is friendly, fast and free. We want all our customers to have a positive experience when using our services; we work hard to ensure this.
Your privacy is of utmost importance to us! We take your privacy seriously and do not distribute your information to any unrelated third party companies.
friendly customer contracts
Our contracts are designed to protect both your and our interests. For most of our contracts we allow you to change plan without penalty. Our contracts are designed to be as flexible as possible.
free antispam & anti virus email filtering
We have world class software protecting your mailbox against the flood of incoming virus' and or junk mail. Our security centre tracks a near real time view of the risk level on the internet.